Speaking
About Eliane Miles
​​​Eliane Miles is a strategic keynote speaker and consumer & social trends analyst specialising in customer behaviour, generational change and the structural forces reshaping markets and organisations.
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She helps boards, executive teams and senior leaders understand how shifts in consumer expectations, trust dynamics and workplace culture impact strategy, growth and competitive advantage.
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As founder of The Curious Co, an insights and strategy consultancy, Eliane has advised organisations including Grant Thornton, CommBank and Shopify on navigating change with clarity and confidence.
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With more than 100 keynotes and executive sessions delivered internationally, she is known for translating complex trends into practical strategic direction. Her work bridges research, intuition and lived organisational realities to help leaders move from uncertainty to decisive action.
​To enquire about engaging Eliane use the
Signature Keynotes
The Structural Shift:
Five forces Reshaping Customers, Work, and Trust
Strategic keynote for boards and executive teams
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Disruption is no longer episodic. It is structural.
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Customer behaviour, generational expectations, workforce capability and trust dynamics are shifting at the same time. AI-mediated discovery, demographic change and widening capability gaps are redefining how organisations compete.
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In this strategic keynote, Eliane Miles delivers a clear environmental scan of the five forces reshaping:
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Customer decision-making
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Workplace culture and leadership
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Growth and competitive advantage
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Trust and brand credibility
Leaders leave with a structured framework for understanding structural change and translating complexity into confident strategic direction.
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Ideal for: Board strategy days, executive offsites, industry conferences and leadership forums.
The AI-Era Customer:
How Decision-making, Trust, and Loyalty are Changing
Customer behaviour and marketing keynote
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Customers are no longer navigating markets alone. They are navigating them with algorithms, peers and AI.
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Discovery is intermediated. Visibility is filtered before customers reach your brand. At the same time, generational shifts are flattening authority. Peer recommendation, creator influence and expert opinion now carry equal weight.
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In this keynote on customer behaviour and generational change, Eliane Miles explores:
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How AI is reshaping search, discovery and comparison
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Where authority now sits in an AI-mediated marketplace
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Why brand trust is harder to earn and easier to lose
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What organisations must rethink about visibility and positioning
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This session equips marketing and executive leaders with a practical lens for evaluating relevance, credibility and trust in a rapidly changing customer landscape.
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Ideal for: Marketing conferences, customer experience forums, industry summits and growth-focused organisations.
Leading through Acceleration:
Culture, generations and capability in the AI Era
Leadership and culture transformation keynote
AI is not just changing productivity. It is redistributing power.
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Organisations are dividing between those who are AI-augmented and those who are not. Capability gaps widen. Confidence fractures. At the same time, generational expectations are reshaping how change is interpreted and resisted.
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In this leadership keynote, Eliane Miles connects customer shifts, generational psychology and AI adoption to the future of organisational culture.
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Leaders will learn how to:
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Close capability gaps before they become cultural divides
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Communicate change with clarity and credibility
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Lead multi-generational teams through technological disruption
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Build trust during periods of accelerated transformation
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The future of leadership is not technical mastery. It is clarity, credibility and disciplined decision-making under pressure.
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Ideal for: Executive teams, leadership conferences, transformation programs and internal strategy days.
Showreel​
Working With Eliane
Strategic Customisation
Each engagement is tailored to the audience, industry context and strategic objectives.
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Executive-level Delivery
Clear, research-informed insight delivered with authority, precision and practical relevance.
Seamless Coordination
Professional, structured and easy to partner with from briefing to delivery.
Engagement formats
Keynote presentation
45–60 minute strategic keynote tailored to your audience and event objectives.​
Keynote + Executive Dialogue
Keynote followed by a facilitated 30-minute executive discussion / leadership round-table.​
Half-Day Strategic Session
Keynote plus structured executive workshop designed to translate insight into action.​
Event Support​
Frequently Asked Questions​
​Does Eliane customise her keynote?
Yes. Every engagement is tailored to the audience, industry context and strategic priorities identified during the pre-event briefing.
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What audiences does Eliane typically speak to?
Eliane works with boards, executive teams, senior leaders and professional audiences across finance, health, aged care, technology, education, government and professional services.
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What is included in a Keynote + Executive Dialogue session?
Executive sessions include pre-event consultation, tailored keynote delivery and structured facilitation to translate insight into practical direction.
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Is Eliane available interstate or internationally?
Yes. Availability and travel arrangements are confirmed at the time of booking.
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